Privacy Policy
Your privacy matters to us. This policy explains how montarviaweb collects, uses, and protects your personal information when you use our business budget essentials platform.
Information We Collect
At montarviaweb, we collect information that helps us provide better financial services and business budget solutions. Here's what we gather and why it's important for your experience on our platform.
Personal Information
Usage Data
We never collect sensitive financial account numbers, passwords, or personal identification numbers. All payment processing is handled through secure, encrypted third-party processors.
How We Use Your Information
Your information helps us deliver personalized budget solutions and improve our services. We're committed to using your data responsibly and only for purposes that benefit your financial planning experience.
| Purpose | Data Used | Legal Basis |
|---|---|---|
| Service Delivery | Contact details, business information | Contract performance |
| Personalized Recommendations | Usage patterns, preferences | Legitimate interest |
| Customer Support | Communication history, account details | Contract performance |
| Marketing Communications | Email, communication preferences | Consent |
We also use aggregated, anonymized data to improve our budget planning tools and develop new features. This helps us understand how businesses use our platform without compromising individual privacy.
Data Sharing and Third Parties
We carefully select our partners and vendors to ensure your data remains protected. Here's when and how we share information with trusted third parties.
Service Providers
Legal Requirements
We may share information when required by South African law, court orders, or regulatory authorities. This includes compliance with financial regulations and tax authorities when providing business budget services.
We never sell your personal information to third parties. All data sharing is governed by strict contractual agreements that require the same level of protection we provide.
Your Rights and Choices
You have significant control over your personal information. Here are the rights you can exercise and how to use them effectively.
Access and Correction
Communication Preferences
To exercise these rights, contact us using the information provided below. We'll respond within 30 days and may need to verify your identity before processing certain requests.
Data Security and Protection
Protecting your information is fundamental to our business. We implement multiple layers of security to keep your data safe from unauthorized access and misuse.
Technical Safeguards
Organizational Measures
While we implement robust security measures, no system is completely immune to threats. We encourage you to use strong passwords and keep your account information confidential.
Data Retention and Deletion
We keep your information only as long as necessary to provide our services and comply with legal requirements. Here's how we handle data retention across different types of information.
| Data Type | Retention Period | Reason |
|---|---|---|
| Account Information | Duration of service + 3 years | Legal compliance, tax records |
| Usage Analytics | 2 years | Service improvement |
| Support Communications | 5 years | Quality assurance |
| Marketing Data | Until consent withdrawn | Consent-based processing |
When you request account deletion, we'll remove your personal information within 30 days. However, we may retain certain data for legitimate business purposes or legal compliance as outlined in our retention schedule.
International Data Transfers
While montarviaweb primarily operates within South Africa, some of our service providers may process data internationally. We ensure appropriate safeguards are in place for any cross-border data transfers.
You have the right to request details about any international transfers of your data and the safeguards we use to protect your information.
Children's Privacy
montarviaweb's business budget services are designed for adults and business owners. We do not knowingly collect personal information from children under 18 years of age.
If we become aware that we have collected personal information from a child under 18, we will take immediate steps to delete that information from our systems. Parents or guardians who believe we may have collected information from a child should contact us immediately.
Cookie Policy
We use cookies and similar technologies to enhance your experience on our platform. Here's what you need to know about our cookie practices.
Types of Cookies We Use
You can manage your cookie preferences through your browser settings. However, disabling certain cookies may affect the functionality of our platform and your user experience.
Changes to This Policy
We may update this privacy policy from time to time to reflect changes in our practices or legal requirements. Here's how we handle policy updates.
We recommend reviewing this policy periodically to stay informed about how we protect your information.
Contact Us About Privacy
If you have questions about this privacy policy or want to exercise your rights, please contact us:
Email: info@montarviaweb.com
Phone: +27 73 477 1715
Address:
montarviaweb Privacy Officer
29 Carse O'Gowrie Road
Parktown, Johannesburg, 2193
South Africa
We're committed to addressing your privacy concerns promptly and transparently.